At ECD Ingredients (operated by Express Contract Drying Ltd), we take your privacy seriously. This Privacy Policy outlines how we collect, use, protect, and handle your personal and business data when you visit ecdingredients.com or interact with our services.
1. Information We Collect
We may collect, use, store, and transfer different kinds of personal data about you which we have grouped together as follows:
- Identity Data: Includes first name, last name, title, or company name.
- Contact Data: Includes billing address, delivery address, email address, and telephone numbers.
- Technical Data: Includes internet protocol (IP) address, browser type and version, time zone setting, and operating system.
- Transaction Data: Includes details about payments and product orders you have placed with us.
2. How We Use Your Information
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
- To process and deliver your contract drying orders and manage payments.
- To manage our relationship with you, including notifying you about changes to our terms or privacy policy.
- To improve our website, services, marketing, and customer relationships.
- To comply with a legal or regulatory obligation.
3. Data Security & Retention
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. In addition, we limit access to your personal data to employees, agents, and contractors who have a business need to know.
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
4. Your Legal Rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to request access, correction, erasure, restriction, transfer, or to object to processing.
5. Updates to This Policy
We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Questions or Requests? If you have any questions about this privacy policy or wish to exercise your legal rights, please contact us at commercial@ecdingredients.com or call us at +44 (0) 1495 303363.